IT Support Intern - Islamic Relief USA

Job Title: IT Support Intern
Status: Flexibility in start date; 5-15 hours per week (6-8 weeks)
Department: Information Technology
Location: Alexandria, VA

The IT Support Intern will work alongside an IT Support Specialist to inventory, configure and
prepare desktop PCs and laptops to be reused, donated, or recycled. During the internship, the
selected candidate will learn how to evaluate hardware usability, resolve hardware/software
issues, troubleshoot connectivity issues, and install operating systems and updates.

Essential Duties and Responsibilities:
● Inventory equipment in storage and recommend action: repurpose, sell, or dispose of.
● Build, repair, upgrade, and maintain PCs, including installation of various software and
peripherals.
● Recommend and/or perform upgrades on systems to ensure longevity.
● Other duties as assigned.

Qualifications and Competencies:
● Currently enrolled in a Computer Science/Information Technology college/junior college
degree program. Relevant equivalent experience preferred.
● High school students who demonstrate relative knowledge and experience may be
considered for this internship.
● General knowledge of electronics, PC architecture, PC operating systems, Microsoft
Office, Wireless Mobile Devices and associated applications, telephones, networking and
email systems.
● Knowledge of PC hardware.
● Ability to prioritize and multitask is essential.
● Prior customer service experience is desirable.
● Solid analytical and problem-solving skills are preferred.
● Excellent verbal and written communication skills are required.

 

TO APPLY: Please email your resume to it_internship@irusa.org and include “IT Support Internship”
in the subject line.

 

Islamic Relief USA is a 501 (c)(3) nonprofit organization (Tax ID# 95-4453134) | CFC# 10194 | Islamic Relief USA © 2022 | All Rights Reserved

QUICK DONATE: